Hallmark
2014 Douglas J. Spruce (Snowtop Lodge)
2014 Douglas J. Spruce (Snowtop Lodge)
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Introducing Douglas J. Spruce, a distinguished addition to Hallmark’s beloved Snowtop Lodge collection, debuting in 2014 as a Gold Crown Club exclusive (Item QXC5113). This elegant snowperson wears a top hat inscribed “Merry Christmas,” holds a petite spruce tree, while a bright red cardinal perches on their hand. The scenic porcelain base features a nostalgic small‑town winter scene—including Santa and his reindeer making their nightly delivery. Mint-in-box offerings include the ornament, collector’s box, tag, and hanging loop. Fully decorative—no batteries, cords, or lighting needed
Model Number: QXC5113
Year: 2014
Item Dimensions: 4.0″ H × 1.5″ W × 1.25″ D (≈10.2 × 3.8 × 3.2 cm)
Materials: Hand‑painted porcelain with a fabric scarf and scenic base featuring cardinal and winter town detail
Shipping Information
Shipping Information
For your convenience, we ship across the world via USPS Ground Shipping.
Domestic
- Free Shipping: For orders of $24.99 or more, we offer free USPS Ground shipping.
- Flat Rate: $5.00 for orders under $24.99.
- Delivery Time: Typically 3-7 business days, depending on your location.
- Express Shipping: Available via USPS/UPS and automatically calculated at checkout.
International Shipping
International shipping is automatically calculated at checkout. Delivery times vary based on location and shipping method selected.
Note: We do not have any surcharges / handling fees on any shipping rates.
30-day Returns
30-day Returns
30-Day Return Policy
We want every purchase to be a positive experience. If you need to make a return, please review the guidelines below.
If It’s Our Fault
If your item arrives damaged, defective, or incorrect, we will take care of everything.
We cover 100% of return shipping.
A prepaid return label will be provided.
You may choose a replacement, exchange, or full refund once the item is received and inspected.
Please contact us as soon as possible so we can resolve the issue quickly.
Change of Mind Returns
If you change your mind, you may return your item within 30 days of delivery.
To qualify:
Item may be lightly used, but must remain in clean, sellable condition.
All original packaging, boxes, inserts, and accessories must be included.
Buyer pays return shipping; a return label will be provided, and its cost will be deducted from the refund.
Refunds are processed within 5 business days of receiving and inspecting your return.
Start a Return
Please contact us before sending anything back. We will provide return authorization and a return label. Unauthorized returns may be delayed or denied.
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